delivery & returns
Lapito delivers nationwide using Australia Post, with standard and express options available. Standard shipping for $8 can take anywhere from 3-8 business days to arrive depending on the location of the address. Express shipping for $12 should arrive the following business day from when the product has been dispatched. For rural regions of Australia, please allow up to 3 business days.
Keep in mind that orders placed after 2pm AEST, on a public holiday or weekend will be dispatched the following business day. If your parcel is being delivered to a business address, please specify the business name when entering your details.
Australia Post uses a tracking service, which enables you to track your item during the delivery process.
To track your item click here.
Lapito delivers internationally with Australia Post for a flat rate of $15. Please allow 5-10 business days for your order to be delivered, depending on your location. Once the item has been dispatched, it cannot be tracked by Lapito. The order may be subject to duties and/or taxes, which are the responsibility of the customer upon delivery.
EXCHANGE / RETURNS
We love our product, and hope you love it too, but most importantly we want to make sure you are happy with our little soles and service. We handle our returns and exchanges on a case-by-case basis. Please email firstname.lastname@example.org within 7 days of receiving your order if you would like to request an exchange or return.
We do not accept returns on sale or promotional discounted items.
Thank you for your purchase! x